Logistics & Supply Chain

Automating Last-Mile Logistics Operations for a National Distribution Network

68%

Reduction in manual processing time

The Challenge

NovaDist was processing over 12,000 shipment orders per day across 14 regional hubs, with dispatch coordinators manually keying data from PDF delivery orders into three separate legacy systems. Errors caused an average of 340 re-deliveries per week, costing the business an estimated $180,000 annually. The company's on-premise servers were reaching end-of-life with no disaster recovery capability.

The Solution

Zenarix deployed an intelligent document processing (IDP) pipeline using computer vision and OCR to automatically extract and validate data from delivery PDFs with 98.6% accuracy. We integrated the output directly with their ERP via a custom API middleware, eliminating manual data entry entirely. In parallel, we migrated all workloads to AWS using Terraform-managed infrastructure with multi-AZ failover, reducing their infrastructure cost by 31% and providing a full DR capability for the first time.

The Results

68%

Less Manual Processing

Dispatch coordinators freed from data entry to focus on exception management and customer escalations.

340→12

Re-deliveries / Week

Near-elimination of data-entry errors cut costly re-delivery incidents from 340 to under 12 per week.

31%

Infrastructure Cost Reduction

Right-sized cloud infrastructure replaced over-provisioned on-premise servers at significantly lower TCO.

99.97%

System Uptime

Multi-AZ AWS architecture delivers near-perfect availability vs 94% on legacy servers.

“Within six months of going live, we had recouped the entire project cost from re-delivery savings alone. Zenarix delivered exactly what they promised.”
— Regional Operations Director, NovaDist Logistics

Technologies Used

AWSTerraformPythonOpenCVTesseract OCRFastAPIPostgreSQLReact

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